Delivery
How your order reaches you
Delivered across the UAE and the GCC, with tracking.
- Preparing your order
- 1–3 business days
- United Arab Emirates
- 8–12 business days from your order, to every emirate
- Kuwait, Qatar, Bahrain
- 10–14 business days
- Saudi Arabia, Oman
- 14–21 business days
What delivery costs
- United Arab Emirates
- Free on orders of AED 200 and above; AED 25 below that
- Saudi Arabia, Kuwait, Qatar, Bahrain, Oman
- Saudi Arabia AED 59 per item; Kuwait, Qatar, Bahrain and Oman AED 45 per item (larger items AED 89 and AED 79). Shown in your bag before you pay.
Your order is shipped directly to you by our fulfilment partner, from their warehouse rather than from Dubai, by tracked international post. That is why it takes longer than a local courier. If you order several products they may arrive in separate parcels.
Customs outside the UAE
Orders to Saudi Arabia, Kuwait, Qatar, Bahrain and Oman are imported into your country. Any import duty or VAT your customs authority charges is paid by the recipient on delivery, and is not included in our prices.
Delivery times are estimates. Customs, public holidays and remote addresses can add to them.
Once your order is on its way we will send you its tracking reference. You can also check any time on the order tracking page.